EARL JOY
DAUGDAUG
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B8 L6 Anael St. Roha Subd. Rosalina 3, Baliok
Davao City, Davao del Sur
PERSONAL PROFILE
WORK EXPERIENCE
Accomplished in providing
unsurpassed support to
demanding customers. Offering two
years of experience in related roles,
as well as passion for
improving service delivery,
enhancing knowledge and
exceeding expectations. two
Customer
Service Representative bringing
top-notch skills in oral and written
communication, active
listening and analytical problemsolving skills
TELNYX LLC. |-
•Customer Specialist in Telnyx
•Porting Number Manager in Telnyx
AREAS OF EXPERTISE
EDUCATION HISTORY
Complaint resolution
Administrative support
Receiving support
Account management
Documentation and reporting
Good listening skills
Order fulfillment
Technical Support
Service recommendations
OTHER SKILLS
Admin Task
Excel
Microsoft Office
Gsuite
CUSTOMER SERVICE
Alorica-Davao Inc. |-
Customer Service in T-Mobile
Mentor in T-Mobile
Senior Representative in T-Mobile
Quality Assurance in T-Mobile
PORTING MANAGER
PHILIPPINE WOMEN'S COLLEGE OF DAVAO
Bachelor of Marketing Management
Graduated 03/2018
Philippine Women's College of Davao • Davao City, Davao del Sur
WORK REFRENCE
Cyble Cabrera
Supervisor-
