Earl Daugdaug

Maintained customer satisfaction with forward-thinking strategies focused on

addressing customer needs and resolving concerns.

Used company troubleshooting resolution tree to evaluate technical problems

while leveraging personal expertise to find appropriate solutions.

Provided primary customer support to internal and external customers in a fast-paced environment.

Responded to customer requests for products, services, and company information.

Answered customer telephone calls promptly to avoid on-hold wait times.

Educated customers on promotions to enhance sales.

Offered advice and assistance to customers, paying attention to special needs or wants.