Dvane Cunningham
$9/hr
Technical Support Customer Service Representative Supervisor /Quality Assurance
- Reply rate:
- 50.0%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 34 years old
- Location:
- Spanish Town , St.Catherine, Jamaica
- Experience:
- 6 years
Other
About
With more than 6 years in the BPO/Call Center Industry, I have spearheaded several technical support and customer service related projects, ranging from improving sites overall CSAT, creating action plans to improve troubleshooting skills and as a Team Manager assist front line agents with KPIs.
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