Durga Reddy
9707, Willowbridge park blvd, Houston, Texas -77064 * - * -
Senior Quality Assurance Analyst
Committed to enabling a company to better utilize its most valuable asset, its people
SUMMARY
Over 16 Years of experience as Senoir Business Analyst & Senior software quality assurance analyst involved in from project initiation and planning through execution, deployment and close-out
Expertise in creating and implementing procedures in improving business operations
Experise in understanding work place ethics, organizational structure, business strategy and
Expertise in troubleshooting systems and integration related issues and facilitating through issue resolution
•Expertise in configuring complex integrated Enterprise systems such as Oracle EBS, Maximo
Managed and directed incident management, problem management, change management and service requests and the resulting documentation.
•Collaborated with sponsors and stakeholders to define the project business case including project scope, goals and deliverables that support business goals.
Experience in troubleshooting systems and integration related issues and facilitating through issue resolution.
Exceptional ability to quickly master new concepts and applications and object oriented methodologies, experience in software development life cycle and software testing methods Expertise in preparing Test Documentation: Test Plans, Test Scenarios, Test Cases, and Software Requirement Specifications, Integration Test Specifications and Test Scripts
Experienced in Functionality, Black Box, System, Integration, Regression, User Acceptance, Performance, Stress and Validation Testing and using the automated tools Quick Test Professional, Win Runner, Load Runner, Test Director
Education
MS in Computer Information Systems, University of Houston, Texas, USA
MS in Physics from University of Madras, India
BS in Physics from University of Madras, India
Certification
PMP Certification (Project Management Professional - From PMI)
CSQA Certification
IBM Certification in AS/400.
Diploma in HRMP
Areas of Expertise
Strategic planning
Team leadership
Relationship building
Executive reporting
Training and development
Process communication
Document Management
Report Generation
Cost controls
Organizational Dynamics
Talent Management
Social Networking
Technical Skills when worked as Quality Assurance Analyst
Operating System: Windows’ 95/98/2000/NT/XP
Requirement Mgmt Tools : SharePoint, HP Quality Centre, Microsoft TFS, JIRA
Microsoft Tools: T- SQL, SQL server reporting service,
Microsoft Dynamics CRM 2011
Testing Tools:Win Runner, Test Director, Load Runner, Quick Test Professional
Testing Skills:Unit, Integration, Functional (Black Box), Regression testing, Load and Performance Testing
Languages:Java, Visual Basic 6.0, C++, HTML, SQL, PL/SQL
Databases:Oracle, MS-Access, SQL server
Additional Skills:Equip Soft Oracle EBS, Maximo, MS Office, Visio 2000, MS Projects
Scripts:Java Script, VB Script, TSL
Markup Languages:HTML, XML, DHTML , XSL
Professional Experience
Deepsea Technologies India Pvt limited, Hyderabad, India
Sr QA / Business Analyst
Agni Deepwater India Pvt limited, Hyderabad, India (sister concern of Deepsea)
QA / BA Manager
May 2010 to july 2016
Deepsea Technologies, Inc. (DTI) & Agni deepwater engineers and manufactures a wide range of products
and equipment used in subsea oil & gas field development projects. Deepsea has been in business since
2001 and our quality system is ISO 9001:2008 and its customers include a number of oil & gas majors and
independents, tree & wellhead manufacturers, drilling companies, installation companies and other service
contractors
Responsibilities:
Managed the software project life cycle from project initiation and planning through execution, deployment and close-out
Built and maintained Project Plans as required for IT Project & Maintained them in Share point drives
Planed, scheduled and tracked progress on project timelines, milestones and deliverables using appropriate tools
Identified and managed project dependencies and critical path.
Collaborated with sponsors and stakeholders to define the project business case including project scope, goals and deliverables that support business goals.
business applications implementation and support experience, with effective utilization of an ERP implementation methodology
Hands-on experience in leading application support and maintenance production support activities.
experience in configuring complex integrated Enterprise systems such as Oracle EBS, Maximo
Possess broad understanding of enterprise business/functional processes in financial, HR, plant maintenance and operations, supply chain and other corporate areas.
Displayed disciplines in incident management, problem management, change management and service requests and the resulting documentation.
Planned & directed, Analytical, Problem Solving, Communicative and Interpersonal skills with the ability to interact with individuals at all levels
ICON Clinical Research, Sugarland , Texas
Sr QA Analyst Aug 2008 to Mar 2010
ICON is a leading clinical research organization. Icon provides exceptional services to complete its clients' clinical trials. Icon’s services include clinical research, biometrics, interactive technologies, laboratory, clinical pharmacology and consulting services.
Responsibilities:
Conduct validation activities according to relevant ICON SOP’s, appropriate regulations and Good Clinical Practice.
Installing and manging of Microsoft Team foundation Server
Execute formal test scripts and complete associated documentation and ensure test results are reported accurately.
Complete functional testing and debugging for simple to medium complexity systems.
Complete assigned tasks within budget and timeline constraints and report any quality issues to lead or manager in a timely manner.
Assist in writing validation plans and test scripts as needed.
Communicate with test lead and/or team regarding system testing progress and issues.
Participate in training other staff members as required. Other responsibilities may be assigned as required.
Monitored the Defect tracking and reporting using bug tracker tools like Bugzilla, JIRA
Develop test plans, test scenarios and test scripts.
Database testing by writing SQL queries to retrieve data records
UAT support for clients
Paymetric Inc, Houston, Texas
Sr Quality Assurance AnalystApr 2006 – Apr 2008
Paymetric is a leading innovator of electronic payment solutions, it provides enterprise payment solutions that enable companies to improve working capital management, reduce operating costs and risks, and expand and protect revenues. Paymetric streamlines enterprise payment processes within the financial supply chain by embedding card payment and acceptance capabilities into existing business processes and systems. Paymetric products enable organizations to integrate buying and selling functions into their ERP-enabled business operations. Paymetric is an award winning SAP partner and a certified SAP developer.
Responsibilities:
Worked with different processors to validate the products with the authorizations and settlement specifications
Monitored the Defect tracking and reporting using bug tracker tool called Test Track Pro, JIRA
Develop test plans, test scenarios and test scripts.
Database testing by passing SQL queries to retrieve data records
Managed Positive and Negative testing,
Evaluate, document, and improve processes and procedures as necessary as project progresses
Perform Installation testing on different environments.
Perform Regression testing and smoke tests.
Perform SAP testing using Remote Function Calls.
User documentation verification and validation.
Used Soap UI for Web services testing
Worked with QTP for Web GUI Automation testing
Ecommlinks, Houston, Texas
Quality Assurance AnalystMar 2005 – Feb 2006
eCommlink provides enterprise payment processing platform for multi-purpose stored value and debit solutions. Services are sold to customers as with an ASP business model, the eCommlink platform enables cardholders to access funds through various interfaces including POS, ATM, ACH, IVR, Web and Web Services. The Network, Issuers, Resellers and Distributors also have various levels of web-based access to manage accounts and perform administrative functions.
Responsibilities:
Lead requirements and analysis efforts of design of test cases and test scripts
Involved in Business process improvement at every stage of SDLC
Monitored the Defect tracking and reporting using bug tracker tool called Issue View
Create Test Plans and Reviewing the Plan
Evaluate, document, and improve processes and procedures as necessary as project progresses
Evaluate, document, and improve processes and procedures as necessary as project progresses
Tracking project activities
Validate development and documentation of script and test methodologies
Automating/executing GUI testing Using QTP , HP Quality centre and Win Runner
Used N-Unit for Web services testing
Management of Functional and Regression testing
Dell Inc, Austin, Texas
Quality Assurance AnalystJan 2004 – Mar 2005
Project involves customizing a third party application called Tradesphere Collaborative Platform
( TSCP ) to the requirements of Dell’s shipments Needs. This application deals with the consolidation of different orders in to a shipment, Deconsolidation of the shipment to take out some orders or all the orders , Screening of the parties who are placing the orders by comparing their names and address in the restricted parties list ( RPL ), Screening of the orders by running them through a set of export determination rules etc. We were getting all the open order no’s and shipment no’s for performing all the above activities by querying the database.
Responsibilities:
Involved in developing Test Plan and detailed test cases for manual Testing in Test Director 8.0
Performed Unit Testing and GUI Testing.
Executed test cases and maintained test results log for both Software and Hardware
Developed comprehensive test plans, test cases and successfully executed it manually.
Worked closely with test leads and requirements managers for the execution and completion of the work.
Performed Manual Testing
Performed Integration Testing to test the combined parts of the application, if they function correctly, when put together.
SQL queries were written in SQL Programmer to get the information form the Oracle 9i database.
Regression Testing was done after modification of application at every stage.
UAT was done to see if the application was satisfactory to the customer.
Infodat Inc, Houston, Texas
Test EngineerFeb 2000 - Jan 2004
Client : United structures of America (USA), Houston, Texas
Project involved conversion of a Fortran application software for design and analysis of Building structures in to a Visual Basic Application. Conversion process was carried out by using a custom developed Fortran to VB Translator.
Client : Chase Medical, Dallas, Texas
Involved in the testing of Cardiac Magnetic Resonance Imaging (MRI) Analysis Software. This project involves reading and analyzing of the MRI based on the Radiological theories like contractility, wall thickening and myocardial viability.
Client : Petroleum Professional Inc (PPI)
This project deals with the Automation of the work flow process. As and when a report is entered it is saved in to the central database and automatically sent to the supervisor for approval. Then the report can be automatically viewed by all the designated personnel.
Responsibilities:
Involved in the migration of software from Fortran to Visual Basic
Performed System testing which included testing software compatibility
Developed comprehensive test plans, test cases and successfully executed it manually.
Worked closely with test leads and requirements managers for the execution and completion of the work.
Actively participated in creating requirements traceability matrices, and test plans.
Involved in developing test case inventory
Performed Web Testing and GUI Testing
Reviewed Business Requirements Documents and the Technical Specification.
Written test plans, which detailed the testing scope, strategy, hi-level test requirements
Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
Involved in business requirements, user requests and bug Scrubs meetings
Performed End-to-End testing manually.
Closely worked with developers and System Engineers to nail down the technical problems
Involved in Automating the Test Scripts usingWin Runner , Test Director
References: Available upon request
Visa Status: US citizen