Durga

Over 16 Years of experience as Senoir Business Analyst & Senior software quality assurance analyst involved in from project initiation and planning through execution, deployment and close-out

Expertise in creating and implementing procedures in improving business operations

Experise in understanding work place ethics, organizational structure, business strategy and

•Expertise in troubleshooting systems and integration related issues and facilitating through issue resolution

•Expertise in configuring complex integrated Enterprise systems such as Oracle EBS, Maximo

•Managed and directed incident management, problem management, change management and service requests and the resulting documentation.