Dumkwu Charity

DUMKWU, Oluchi Charity Microsoft M365, Exchange Online / IT Administrator. Email:-| Phone: - https://www.linkedin.com/in/oluchi-charity-dumkwu-/ https://medium.com/@olycharity2011 PROFESSIONAL SUMMARY OVERVIEW • • • • • • • • • Master in Information Technology (MIT) Management Information System (MIS) Office/M365 Exchange Online / IT Administrator Implementation of Exchange Messaging Systems, Virtual Machines (VM), Office 365/Exchange hybrid messaging environment. M365 Collaboration Management (Exchange online, SharePoint online, OneDrive, Team) Security and Compliance Systems, Data Governance, eDiscovery, Loss Prevention Policy (DLP), Audit and Retention policy, Retention Label, Communication Compliance. Configuration of Inbound and Outbound Anti-Spam Filter, Configuration of Malware protection, Attachment and Safe Link Policies. Troubleshooting and Mail Flow Microsoft Entra Identity, MFA conditional access management. CORE SKILLS / INTERESTS • • • • • • • • • • Management of Office 365 Tenant and setup, M365 Admin Center, Office 365 apps, Exchange Admin Center (EAC), Microsoft Azure (Microsoft Entra),and Azure AD/Entra ID Connect. Collaboration: Office 365 Services, Outlook Client, MS Office Suite. SharePoint, One drive management and Team management. Azure Virtual machines Creating and management of Users, Groups and Mailboxes Mail Flow & Transport Rules, Security & Compliance management Hybrid Exchange Management PowerShell Scripting & Automation Exchange Online Protection (EOP) & Spam Filtering Monitoring & Reporting PROFESSIONAL EXPERIENCE ❖ Exchange Online / Administrator Mustard Grain Projects LLC • • • • • October2024 Managing M365 Admin Center, Microsoft Entra, Exchange Admin center, Security, Compliance (Microsoft Purview), SharePoint, Teams, Billings etc. Office 365 tenant – Domain verification, Domain Authentication – DKIM, SPF, DMARC Active Directory - Creation of AD Users, Groups. Using Microsoft Analyzer tools (erca analyzer: message header analyzer, testconnectivity.microsoft.com, mha.azurewebsites.net) etc. Management of Microsoft 365 Defender. Protection of policies like spam policy, connection filtering policy etc. • • • • Created non-production on-premises environment using virtual networks in Azure for proof of concept M365 License management and Roles and permissions to users. Experienced with PowerShell in managing Mailboxes. Content Search and E-discovery Management, Message Trace etc DIVINERAYS INVESTMENT SERVICES LTD 2010 POSITION: Administrator / Business Analyst & Supervisor RESPONSIBILITIES: • Handled client proposals, professional documentations, Company profiles, Project writings and data entries. • Support customers with online applications and digital submissions. • Supervise office operations and trainings. • Supervising customer data management and general office data operations. • Handles client document requests and ensures proper service delivery. ❖ EVERGREEN MOTORS LIMITED POSITION: Business Analyst / Administrator RESPONSIBILITIES: • Analyzed and maintained records of sales and purchases. • Managed debtor accounts and financial records. • Maintained structured business data and performance metrics. EDUCATIONAL, CERTIFICATES AND TRAININGS OBTAINED • • • • • • • M356 Exchange Online / IT Administration Master in Information Technology (MIT) Management Information System (MIS) Business Administration & Management. IBM professional Data Science ERP SAP BOBI Hana Business Objects and Business Intelligent Data Analysis REFERENCES: ON REQUEST 2006 – 2010