Dr. Cathy Rehfus-Wilsek

Operations Director | Patient Safety-Quality Continuous Improvement Director | Compliance Director | Performance Improvement | Change Management Director | Program Manager | Project Management | Recruiting | Training & Development | Cross-functional Team Building | Regulatory Compliance

A non-clinical medical doctor with a proven record in healthcare management administration, and expansive experience in higher education, operations, health care compliance, clinical risk management, change management, quality improvement, and patient safety assurance. 18+ years’ successfully leading and teaching in the medical field globally. Multi-unit experience in management and program development_._ Known to bring a full-scope perspective to every project, cultivating strong client, student and patient relationships, developing and driving process improvements, and delivering documented results. Interested in relocation to Arizona and working in coordination with Banner Health.

Strengths include:

Ø Ensuring organizations function legally and ethically while meeting business goals.

Ø Negotiating contracts and requirements with vendors to ensure health care best practices.

Ø Presenting solutions, ability to lead, and training to multi-level teams to collaborate in coordination.

Ø Applying Lean Six Sigma tools to establish reliable processes and tools for change management coordination.

Ø Managing time, budgets and staff for pediatric cancer research and family-patient support collaborative coach.