Dosunmu Olajide Warizz

I am a dedicated professional with over five years of experience as a virtual assistant. My commitment to personal growth drives me to continuously learn and enhance my skills, enabling me to provide top-quality service. Passionate about helping businesses succeed, I focus on delivering exceptional results and building meaningful relationships with clients

KEY SKILLS:

• Lead Generation 
• Appointment setting 
• How to work remotely,
• How to use multiple remote workflow/productivity tools
• How to Use CRM tools effectively and integrate with other productivity tools
• Collaboration and Key Customer Service Practices
• Customer Support, Ticketing, and Escalation
• Troubleshooting
• Client onboarding
• Product Knowledge
• Cold and Warm Calling
• Timeliness and achieving Customer Satisfaction
• Phone & Email etiquettes
• How to acquire other technical skills.

CERTIFICATIONS 

• I.T skills (Digital Witch)
• Customer service (Alison)
• Working as a Technical support (Alison)
• How to handle an irate Customer (Linkedin)
• I.T support fundersmentals (Coursera)
• B2B / sales development (Alison)

My passion for working is rooted in a commitment to continuous improvement and delivering exceptional results. I thrive on challenges and am driven by a genuine desire to solve problems, innovate, and achieve excellence. I enjoy staying current with industry trends and utilizing best practices to optimize outcomes. My goal is not only to meet expectations but to exceed them by leveraging my skills, collaborating with teams, and fostering a productive environment that encourages growth and success.