Dosunmu Faith

D O S U N M U O L O L A D E FA I T H A D M I N I S T R AT I V E S U P P O RT | AS P I R I N G V I RT UA L AS S I S TA N T | DATA & O P E R AT I O N S SUPPORT PROFESSIONAL SUMMARY I’m a detail-oriented professional with a strong foundation in administrative and customer service support. Over the past few years, I’ve gained hands-on experience managing records, maintaining payment logs, and assisting daily operations in structured, fast-paced environments. Currently transitioning into the virtual workspace, I’m building on these experiences to offer reliable administrative and data support remotely. I enjoy tasks that require precision, organization, and consistency, whether it’s updating reports, managing schedules, or streamlining files for easy access. Known for my discipline, clear communication, and sense of responsibility, I aim to deliver quality work that helps clients stay organized and focused on their core goals. SKILLS Administrative & Clerical Support Data Entry & Record Management Payment Tracking & Reporting Document Organization & File Maintenance Task & Time Management Communication & Client Support Accuracy & Attention to Detail Workflow Coordination TOOLS & TECHNOLOGIES Proficient in: Microsoft Excel, Google Workspace, Microsoft Office, Canva Familiar with / Learning: Notion, Trello, CRM Tools (HubSpot, ClickUp), ChatGPT (for drafting & research) EXPERIENCE CleanXpression Laundry, Ajah, Lagos. Nigeria Front Desk Officer 2025 Served as the first point of contact for clients, managing inquiries, orders, and supplier communications with professionalism. Maintained accurate customer records and updated payment logs using Excel, ensuring smooth daily reconciliation. Organized and prepared daily financial and operational reports for management review. Coordinated supplier deliveries and tracked stock levels, reducing supply delays by 25%. Implemented a structured record system that improved order tracking and information retrieval. D O S U N M U O L O L A D E FA I T H A D M I N I S T R AT I V E S U P P O RT | AS P I R I N G V I RT UA L AS S I S TA N T | DATA & O P E R AT I O N S S U P P O RT EXPERIENCE (CONTINUED) Lolly Ventures (Retail Business), Kano, Nigeria Shop Assistant 2012 - 2015 Recorded daily sales and expenses, prepared supplier payment reports, and maintained organized inventory records. Communicated with suppliers to confirm orders and ensure timely deliveries. Created and updated simple data sheets to track restocks and monitor stock balance. Assisted customers with product inquiries while maintaining a tidy and efficient work environment. Saint Louisa School – Ibadan, Nigeria Assistant Teacher (Administrative Support) 2019 Supported teachers with lesson documentation, attendance records, and classroom preparation. Assisted in compiling student reports and maintaining organized files for academic tracking. Helped coordinate parent communication and ensured smooth administrative operations. E D U C AT I O N Bachelor of Science (B.Sc.) in Zoology and Environmental Biology Ekiti State University Senior Secondary Certificate (SSCE) The Apostolic Mission School, Kano State L A N G UAG E S English REFERENCES Available upon request 2020 - 2025 2018