Dorothy Giel Cimagala

DOROTHY GIEL CIMAGALA Work Experience December 2018 –November 2021 Customer Service Representative • Account Expert • Teleperformance November 2021–July 2022 Customer Service Representative • Flex Trainer • Teleperformance A customer service representative for a Telco account in US who assist in helping customer with their personal account needs and concerns. Contact #116 Purok 2A Gusa Cagayan de Oro City, Misamis Oriental,- dgscimagala.9770@gm ail.com  Upselling if they wanted to upgrade their devices  Discussing/Settling their bills and process payments. Education (2013 -2018) Capitol University, Cagayan de Oro City, Philippines Degree: Bachelor of Science in Elementary Education – General Education   1st Runner Up, search Forum: A science Nation Innovating for Global Competitiveness A member of SPFA (Student Peer Facilitator Association) Skills      Computer Literate Leadership Skills Interpersonal Skills Ability to work well with teams and/or individually Can work with minimal or less supervision Languages  English and Filipino Languages References: References are available upon request.