Dorothy Ane Novabos

Dorothy Ane Novabos --www.linkedin.com/in/dorothy-novabos SUMMARY Highly organized and detail-oriented Virtual Assistant & Video Editor with extensive experience supporting healthcare professionals and administrative operations. Skilled in managing schedules, coordinating patient care, and maintaining accurate medical records while ensuring compliance with HIPAA and privacy regulations. Proficient in optimizing workflows, handling patient inquiries, and efficiently processing insurance claims. Adept at facilitating team communication, project coordination, and delivering exceptional customer service via phone and email. Experienced in video editing and content creation, using tools like CapCut to enhance digital content for training, marketing, and patient education, ensuring engaging and high-quality visuals. MY SKILLS Operational Skills: Strategic planning, process improvement, workflow optimization, quality assurance, stakeholder engagement, compliance monitoring, team collaboration, cross-functional communication, scheduling, documentation management, resource allocation, data analysis, performance tracking, risk assessment, service delivery coordination, problem-solving, project management, operational reporting, policy implementation, and decision-making. Technical Skills: Data entry, record management, clinical documentation, workflow analysis, care planning, quality assurance auditing, regulatory compliance, electronic health record (EHR) systems, program development, behavior monitoring, progress reporting, meeting coordination, stakeholder communication, care assessment, risk management, resource tracking, task automation, software proficiency, database maintenance, and technical troubleshooting. Leadership Skills: Team management, conflict resolution, decision-making, mentorship, strategic planning, goal setting, delegation, interpersonal communication, adaptability, relationship building, problem-solving, performance evaluation, collaboration, crisis management, motivation, stakeholder engagement, accountability, change management, operational oversight, and initiative-taking. PROFESSIONAL EXPERIENCE Freelance Virtual Assistant / Video Editor | January 2025 - Present ●​ Manage emails, schedules, and administrative tasks while assisting with video project organization and content planning. ●​ Edit and enhance video content using software like Capcut, ensuring high-quality visuals and audio. ●​ Handle social media management, including scheduling posts, engaging with audiences, and repurposing video content for various platforms. ●​ Conduct online research, compile reports, and assist in creating scripts, captions, and graphics for video projects. ●​ Organize and maintain digital assets, coordinate file transfers, and ensure timely delivery of completed projects. Total Solutions Company - Digital Career Opportunities Career Services Specialist & Bid Proposal Writer | January 2025 - Present ●​ Develop and deliver customized career development resources, including resume writing, cover letters, and interview preparation, tailored to client needs. ●​ Research, analyze, and respond to bid and proposal opportunities, ensuring compliance with submission requirements and timelines. ●​ Collaborate with cross-functional teams to gather insights, create persuasive content, and align proposals with client goals and organizational objectives. ●​ Leverage data-driven insights and market research to craft compelling narratives that effectively showcase competitive advantages. ●​ Ensure quality assurance of all career service materials and bid documents through meticulous editing, proofreading, and adherence to industry standards. Stepping Stones dayhome Society​ Early Childhood Educator - Dayhome Setting | April 2023 - January 2025 ●​ Supervise and document daily activities, nutritional intake, environmental safety, and overall wellness of children. ●​ Design and implement developmentally appropriate programs that foster learning, creativity, and social-emotional growth. ●​ Ensure a safe, nurturing, and stimulating environment tailored to the needs of each child. ●​ Collaborate with parents and guardians to provide progress updates and address developmental milestones. ●​ Promote holistic development by incorporating educational, recreational, and wellness-focused activities. Northreach Society Community Support Worker | September 2020 - August 2022 ●​ Delivered compassionate care and assistance to residents, fostering independence and enhancing quality of life. ●​ Maintained empathetic and respectful relationships to build trust and rapport with residents. ●​ Monitored, documented, and communicated residents’ progress, behavioral changes, and health conditions. ●​ Supported harm reduction initiatives by distributing resources to prevent communicable diseases. ●​ Advocated for resident needs while upholding organizational standards and promoting a safe, inclusive environment. Emerald Retirement living -Niagara Falls, Ontario Personal support worker | February 2019- May 2019 ●​ Assisted residents with activities of daily living, promoting independence and optimal functionality. ●​ Delivered safe, resident-centered care tailored to individuals with medical conditions and functional limitations. ●​ Maintained a clean and organized environment through light housekeeping duties. ●​ Fostered emotional well-being by engaging residents in meaningful conversations and activities. ●​ Monitored and reported behavioral and clinical changes to healthcare professionals to ensure continuity of care. EXL Services Home Health Claims Specialist | May 2017 - December 2018 ●​ Assessed and evaluated treatment plans to ensure appropriateness and alignment with patient needs and healthcare standards. ●​ Monitored and maintained quality of care, adhering to regulatory and accreditation guidelines. ●​ Reviewed clinical records and interpreted data to apply evidence-based criteria and policies. ●​ Collaborated with healthcare teams to address member and provider issues while ensuring compliance with organizational standards. ●​ Conducted detailed analyses to support decision-making and improve care management processes. Cebu North General Hospital Nursery, Labor and Delivery Nurse/ Floater Nurse | February 2016 - July 2017 ●​ Provided specialized care for newborns and children up to five years old, including developmental monitoring and parental updates. ●​ Delivered comprehensive care to patients before, during, and after childbirth, ensuring safety and comfort. ●​ Administered pain management treatments, including epidurals, and supported laboring patients with necessary interventions. ●​ Educated parents on infant care practices and monitored child wellness to support optimal development. ●​ Adapted to various departments as a floater nurse, ensuring seamless patient care and team collaboration across units. CORE QUALIFICATIONS ▪​ ▪​ ▪​ ▪​ ▪​ ▪​ ▪​ ▪​ ▪​ ▪​ Skilled in managing emails, schedules, reports, and digital assets to enhance workflow efficiency. Proficient in CapCut and other editing tools to produce high-quality video content with engaging visuals and audio. Experienced in scheduling posts, engaging audiences, and repurposing video content across multiple platforms. Strong ability to analyze market trends, craft compelling narratives, and develop bid proposals aligned with client objectives. Proficient in resume writing, cover letter development, and interview coaching tailored to diverse client needs. Knowledgeable in designing and implementing developmentally appropriate programs for young children in a safe, nurturing environment. Experienced in providing direct patient care, monitoring health conditions, and ensuring compliance with medical standards. Adept at fostering relationships, promoting inclusive environments, and supporting harm reduction initiatives. Strong attention to detail in proofreading, editing, and ensuring adherence to industry standards in documentation. Skilled in working with diverse teams to execute projects, improve operational efficiencies, and drive successful outcomes. EDUCATION University of San Carlos June 2008 - April 2012 Bachelor of Science in Nursing Niagara College January 2019 - August 2019 Community Mental Health Trained to understand and demonstrate proper use of products to clinicians in the Operating Room environment. Ability to manage customer questions and objections in a way that is consistent with product indications and sales training methodology. Execute the selling cycle & process in a manner that drives results, is concise, professional, ethical, within healthcare compliance guidelines, persuasive, and leads the customer to action. Conduct sales presentations & demonstrations by using current selling methods learned in sales training courses. Understand, utilize & analyze sales analytics & support tools/data. Stay updated about market information and be responsible for business planning (e.g., setting priorities, SSOs/ASOs, and making sound business decisions based on understanding of sales opportunities within accounts). Build excellent customer relations with key HCPs, hospital personnel, and authorized distributors, as well as conduct customer education seminars as appropriate. Comply with standards for safe behavior and demonstrate product, procedure, and clinical knowledge. Bachelor’s degree. Sales experience in medical sales (medical device, pharmaceutical, biotechnology) or healthcare, demonstrating exceptional achievement of sales objectives