Doris Egbujor

EGBUJOR DORIS CHINASA Address: Mpama Egbu, Owerri North, Imo State, Nigeria Email:-Skype ID: live:.cid.1429f52258d3aaaa Linkedin: https://www.linkedin.com/in/doris-egbujor-b- SUMMARY Service-oriented Virtual Assistant with a track record in Sales, Lead generation, and Customer Service. Committed sales personnel with a history of meeting and exceeding company goals through consistent and organized practices. Enthusiastic Virtual Assistant dedicated to contributing to company success through hard work, attention to detail, and excellent organizational skills. EDUCATION IMO STATE UNIVERSITY - Owerri, Imo State, Nigeria BSc in Mass Communication Sept 2008 - Sept 2012 WORK EXPERIENCE CUSTOMER SERVICE SPECIALIST (REMOTE) SocialBloom - United State Of America June 2023 - August 2023 I identified and qualified potential customers. Engaged leads in cold calling. Engaged in outreach campaigns, collecting relevant information and passing qualified leads to sales team. Built relationship and maintained accurate records . CUSTOMER SERVICE SPECIALIST (ONSITE) Olisakwe Electrical and Electronics Enterprise - Owerri Imo State January 2022 - December 2023 Helped esteemed customers to navigate lists and understand their needs and met them. Maintained a cardinal relationship between the company and her customer base. Answered their calls and questions , also responded to their emails. SALES REPRESENTATIVE (HYBRID) Longliqi Int’l Company - Owerri Imo State April 2016 - December 2018 Conducted daily cold calls to 20+ potential clients with a closing rate of 10% to 20% Exceeded sales KPIs by 30% in the months of October, November and December 2018. Sent 200+ cold emails daily, setting up calls with 10% of recipients. Generated qualified leads that converted into loyal customers VOLUNTEER ACTIVITIES Health Care Assistant, Owerri, Imo State October 2021 - Present Provided care to the elderly with various health challenges, including serving meals and assisting with feeding SKILLS Verbal and Written Communication Strategic Planning Project Management INTERESTS Information and Communication Technology LANGUAGES Igbo - Native English - Fluent Content Marketing Researching and Socializing