Donna Jude Osorio

As a Customer Service Representative, I have developed a strong foundation of experience and skills that enable me to deliver exceptional service and build positive relationships with customers. Over the years, I have honed my ability to communicate effectively—both verbally and in writing—by handling a wide range of inquiries, complaints, and service requests across various channels such as phone, email, live chat, and social media. I take pride in my clear, professional tone and my ability to adapt my communication style to fit the needs and emotional state of each customer.

Overall, my experience as a Customer Service Representative has equipped me with the communication, problem-solving, technical, and interpersonal skills necessary to provide outstanding service and enhance the overall customer experience.