Donna Jeane Opena

DONNA JEANE OPENA, R.N CUSTOMER SUCCESS EXPERT I am a virtual assistant / Shopify Strategist. I help dropshipping business owners in creating a profitable funnel. Expertise & Skills Customer Service Management Shopify Funnel Strategy, web optimization, Calendar & Social media Management Content Management FB & IG Ads creation, monitoring & reporting Data entry& Product Research PROFESSIONAL CAREER Campaign & Customer Success Manager Artificial Leg Ph | 2019 - Present Our mission is to provide rehabilitation care for persons with disabilities & people who needs prosthetics & orthotic care. FREELANCE Assist the Ceo in managing different teams & overseeing operations of the business. Develops, implements and manage digital marketing campaigns for the company. Created the website and other marketing tools. training of sales & customer service department People management, onboarding & recruitment Level 4 Business Development Director Usana Health Sciences| 2013- Present Usana is a Pharmaceutical company that provides one of the most advanced supplements used by athletes around the world. INDEPENDENT DISTRIBUTOR Leads team of health and wellness advocates Promotes products Trains team members on latest products Attends and trains leadership and development Manages several Groups/ Community in social media Customer Service Rep/ Specialist II JP Morgan Chase Bank, Inc. | 2012 - 2014 JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. - through inbound/outbound calls regarding Correspond with our customers transactions on their accounts such as payments, loans, charges/fees, interest rates, rewards and other issues. EDUCATION HISTORY GET IN TOUCH! Emilio Aguinaldo College Mobile: (- Email:-Address: Paranaque, Philippines Bachelor of Science in Nursing - 2007 Registered Nurse- 2008 DONNA JEANE OPENA, R.N CUSTOMER SUCCESS EXPERT SKILLS & INTEREST -Therapeutic Communication - Conflict resolution - Team Collaboration - Leading and Managing - Analytical - Time Management - Tech Startups- Business Conferences- Entrepreneurship PROFESSIONAL CAREER Customer Service Rep NCO/RMH Teleservices Asia Pacific. | 2008 - 2009 - Handled international accounts and assisted clients daily - Worked with team leaders to resolve client issues - Talked to clients over the phone to resolve issues PROFICIENT IN USING THE FF: TRAININGS -Shopify -Canva -Google Drive, Calendar, Sheets, Email -Microsoft office products -Trello -Viber -Skype -Zoom FB Business Manager Alibaba Training Certificate: http: //bit.ly/ECOMSpecialistCert JULY 2019: OFF UNIVERSITY ecommerce/dropshiping by Cj Cajoles Free Webinar & Trainings Attended october 2019: email Marketing Crash Course by Allan ngo April 2019; Ecom Empires Academy by Nick Peroni March 16, 2019 - Ecommerce Masterclass with Gretta Van Riel In10ct Income Booster by Jopet Pedroso - - Personality Test Link: https://www.16personalities.com/profiles/75e 4beaff99d3 GET IN TOUCH! Mobile: (- Email:-Address: Paranaque, Philippines