Donna Jeane Opena

Hey there, I’m Donna, a hard-worker freelancer with over 8 years experience working in Customer Service & Sales. I went to school of nursing which allowed me to develop analytical & therapeutic communication skills which allowed me in my true vocation & that is helping people.

I am passionate about customer experience & technology. The majority of my experience lies in customer support management for growing start-ups and e-commerce retailers. I'm enthusiastic and passionate and love the excitement of start-ups. I'm well-versed in the following:

Shopify website creation & management, email support, calendar & social media Management, Content Management,FB & IG Ads, Basic Seo, Canva, Camtasia. My main skills include: - CRM - Email support - Team Management - KPI tracking (CSAT). I work good under pressure and also with short deadlines. I'm interested in finding new projects with leadership opportunities that allow me to keep growing as a professional and a freelancer.