Donna Ann Mary Remis

I care about your business. Customer service and being a Virtual Assistant are something that I love and also do professionally. I treat each project with the same level of commitment and integrity as if it were my first. Having worked in big businesses, I understand how demanding success can be, which is why my priority is to help you achieve your goals in an efficient manner. 

I have an excellent verbal and written communication skills and I always do the tasks given to me efficiently. I'm a fast-learner and I'm always willing to learn and grow more to help the company I'm working for achieve its goals. I have high attention to every detail but I also accept constructive criticism since I believe that there is always a room for improvement. Well, mistakes are all part of the learning process.

I have 3 years of experience in total from being an assistant in hotels, call center agent, and virtual assistant. I earned my Bachelor's degree in a prestigious state university, Mindanao State University- Main Campus, in the Philippines in 2014. I'm proficient in Microsoft Office as well as managing social media outlets such as a Facebook Fan Page, and communicating with & serving customers.

I'm organized, reliable, honest, and a go-getter who isn't afraid of a challenge & learns quick. I have also experience in the following:

• OpenCart
• Shopify
• Trello
• A little background in Infusionsoft
• Inbound and Outbound Calls
• Emailing customers
• Data Entry
• Do bookings
• Sales
• Placing orders
• Live Chat (Chatra and Olark)
• Managing Facebook Fan Pages
• Transcription
• Product Research
• Help Scout