I have a little over three years experience in administrative and customer based assistantship roles, as a National service person, customer service representative, and also a credit officer, where almost all the tasks i have undertaken and executed diligently are administrative basis. some of which includes:
- Executive Support: Provided comprehensive administrative support to my superior, including managing calendars, scheduling meetings, coordinating travel arrangements, and handling correspondence.
- Confidentiality Management: Handled sensitive and confidential information with the utmost discretion and maintain confidentiality in all executive matters.
- Communication Coordination: Facilitation of effective communication between executives, employees, clients, and external stakeholders, ensuring timely and accurate dissemination of information.
- Meeting and Event Management: Organization and coordination of public educations, staff meetings, agenda preparation, and minute taking.
- Document Preparation and Review: Drafting, proofreading, and formatting documents such as reports, presentations, and correspondence on behalf of executives, ensuring accuracy and professionalism.
- Decision Support: Assisting executives in gathering and analyzing information, conducting research, and preparing reports or presentations to support decision-making processes.
- Problem-Solving: identifying customer issues, analyzing, and offering effective resolutions to problems when necessary.