I am a Customer service and Technical Support Representative with 3+ years of experience that includes Sales. I am flexible, I have strong customer service orientation and ability to interface with all levels of the organization and external customers. I have the ability to build customer relationship. The qualities that I hold are confidence, honesty, flexibility, respect and value for others. I deliver value to the customers and help to drive them to success.
My responsibilities:
- Build and maintain strong, long-lasting customer relationships
- Operate as the lead point of contact for any and all matters specific to customers
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Providing clients with technical and non-technical information concerning the project, making sure that cooperation goes well and all their needs are met at a proper level are my primary concerns.