Don Christian Añonuevo

💻📊 4+ years of experience as a Virtual Assistant

📞📧 3+ years of experience in customer support (phone & email)

🗂️📆 Expertise in administrative support, CRM management & process optimization

Hi, I’m Rich, an experienced Virtual Assistant with a strong background in administrative support, customer service, and operations management. Over the past four years, I’ve helped businesses streamline workflows, manage daily operations, and enhance customer experiences.

I specialize in:

✅ Managing calendars, scheduling meetings & organizing documents

✅ Handling data entry, email management & project coordination

✅ Preparing reports, presentations & maintaining records

✅ Implementing Standard Operating Procedures (SOPs) to improve efficiency

✅ Assisting customers via phone & email, ensuring prompt issue resolution

✅ Optimizing workflows using Google Suite, GoHighLevel, Zendesk, Asana & more

With strong attention to detail, time management skills, and adaptability, I thrive in fast-paced environments. I’m passionate about helping businesses stay organized, efficient, and focused on growth. Let’s connect!