Dominik Witkowski

I am a results-driven professional with a strong background in Customer Success and Account Management, combining technical expertise with exceptional interpersonal skills. My ability to build lasting client relationships and drive revenue growth makes me a valuable asset to any organization focused on customer satisfaction and business expansion.

During my time as an Account Manager at Pen Test Partners LLP, I successfully built trust-based relationships with clients through clear communication and reliable project delivery. I took a proactive approach by leading quarterly business reviews, gaining a deep understanding of each client’s unique goals and challenges. This allowed me to tailor solutions that enhanced client satisfaction and contributed to their long-term success.

My strategic thinking and business acumen are evident in my ability to identify upselling and cross-selling opportunities, increasing key account spending by 15% annually. Leveraging data-driven insights, I accurately forecasted sales and developed strategic growth plans, generating over £20,000 in additional revenue. Additionally, I excel at translating complex cybersecurity solutions into clear, actionable insights for stakeholders, empowering them to make informed decisions.

Prior to this, as an Account Executive at Bibby Financial Services, I strengthened client relationships through personalized solutions and proactive support, leading to long-term partnerships. My analytical skills enabled me to produce accurate reports and ensure compliance with company policies and industry regulations. By identifying challenges early and implementing proactive solutions, I consistently mitigated risks and built trust with clients.

My early career as a Sales Representative at Bicester Village further refined my ability to understand client needs and deliver personalized recommendations, consistently exceeding targets.

Beyond my professional career, I am passionate about strength and conditioning coaching, working with Arsenal Football Club. This role has enhanced my discipline, teamwork, and ability to motivate others—qualities that translate seamlessly into my professional life.

With a strong blend of technical knowledge, communication skills, and business acumen, I am committed to delivering results and fostering meaningful client relationships. I am excited about opportunities where I can leverage my expertise to contribute to organizational success.