Dominic Alfred Besa

40-year old individual from Rizal in the Philippines who worked for 12 years in the BPO industry as a Customer Service Representative for various industries such as automotive, paralegal and healthcare.

One of my strengths is my good communication skills for written and verbal. I also consider myself as someone who has a keen eye for details in the tasks being assigned to me.

I am skilled with various Customer Relationship Management software such as Salesforce, All Scripts, Siebel, and Law Ruler. I am also familiar with the use of Microsoft Office 365, Google Workspace, Zoom, Skype and Teams for managing files and communication.