Dizon, Patrick Dave

Experienced customer service manager with 2 years of experience providing exceptional customer service in an effort to CSAT (4.92/5.0). Proven track record of multitasking, attentiveness, and courtesy. Tech Support for 2 years who helps customers through the phone with their internet service concerns (technical, bills, products). Content Editor (updates and edit the company's Knowledge Base). Handled 3 channels (phone, email, chat).