Divine Ucheoma

Ucheoma Divine Chinemerem PROFESSIONAL SUMMARY Operations-focused Virtual Assistant and Administrative Support professional with experience coordinating workflows, managing data systems, and supporting cross-functional teams in remote environments. Skilled in supervising processes, maintaining data accuracy, and improving administrative efficiency. Adept at handling multiple datasets, streamlining operations, and supporting team performance in fast-paced settings. CORE SKILLS • Team Coordination & Support • Data Management & Tracking • Workflow Development & Process Improvement • Microsoft Excel, Word, Google Workspace • Remote Team Collaboration • Administrative Operations • Research & Data Analysis PROFESSIONAL EXPERIENCE Virtual Assistant / Administrative Support (Freelance) | Remote | 2022 – Present • Managed daily administrative operations across multiple clients • Organized and maintained datasets using Excel and Google Sheets • Coordinated schedules and communication between stakeholders • Improved workflows to increase efficiency • Conducted research and prepared structured reports Research Assistant (Asterix Concepts) | Remote | 2023 • Collected and organized research data • Maintained accurate records and datasets • Prepared reports for stakeholders • Collaborated with team members to meet deadlines Customer Service & Data Entry Specialist (Wincy Ltd) | 2021 – 2022 • Handled high-volume data entry tasks • Maintained customer records • Resolved customer inquiries • Tracked and reported operational data LEADERSHIP & OPERATIONS HIGHLIGHTS • Coordinated and prioritized multiple workflows simultaneously in remote environments • Ensured data accuracy and consistency across various platforms and projects •Supported team productivity by organizing tasks and maintaining structured systems •Contributed to process improvements that enhanced efficiency and reduced errors •Demonstrated accountability, reliability, and strong attention to detail in all operations TECHNICAL SKILLS •Microsoft Excel (data tracking, spreadsheets, organization) •Google Sheets & Docs •Microsoft Word •Communication tools (Slack, Zoom, etc.) EDUCATION Federal University of Technology, Owerri. Mechanical Engineering | Bachelor's in Engineering- ADDITIONAL INFORMATION •Experienced working in fully remote environments •Strong organizational and multitasking abilities •Comfortable working with data-heavy and tech-enabled systems