I’m Divine, and I’ve been working in the IT industry for over 4 years. During this time, I’ve built strong experience troubleshooting hardware and software issues, building and configuring computers, and providing technical support to users via phone, email, and remote desktop access. I’ve also gained hands-on experience supporting cloud applications such as Active Directory, Azure, MS Office 365, and Windows Server, assisting users across different platforms.
My background has given me solid technical skills, a strong problem-solving mindset, and excellent communication abilities, which I use to provide timely and effective IT support. I’ve also handled tasks like firewall firmware updates, cloud migrations, and troubleshooting VPN issues for remote employees.
With my passion for IT support, continuous learning, and delivering high-quality service, I’m excited to bring my skills to a new environment where I can continue solving technical challenges and supporting users effectively.