Dipeolu Funmilayo

A dedicated and purpose driven individual who possesses a considerable amount of knowledge regarding customer service and management .I am a customer experience representative, who has experience in tracking all points of customer engagement, addressing customer queries, and identifying ways to improve customer services, having the ability to identify customer needs, and taking proactive steps to maintain positive experiences,i am an energetic presenter and confident communicator with the ability to circulate information in a way that is clear, efficient, and beneficial for end-users. I have various internationally recognized certification in customer service.