Dike Roseline

Dike Roseline

$3/hr
Virtual Assistant| Administrative Assistant| Customer Service Support
Reply rate:
66.67%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos State, Nigeria
Experience:
2 years
About

I am an Administrative Assistant and Customer Service Support professional with over 2 years of experience working remotely. I provide reliable and efficient support to help businesses stay organized and keep customers satisfied. Here’s what I offer:

  • Calendar and email management.
  • Data entry and document preparation.
  • Customer support via email, chat, and phone.
  • Scheduling and appointment setting.
  • File organization and cloud storage management (e.g., Google Drive).
  • CRM and ticketing system usage (e.g., HubSpot, Zendesk, Freshdesk).
  • Order processing and follow ups.
  • Inbox management and correspondence.
  • Research and report compilation.
  • Excellent written and verbal communication.
  • Fast learner and adaptable to new tools and systems.

My strong communication skills, organizational abilities, and commitment to client satisfaction allow me to support teams and customers effectively in fast paced environments. I take pride in delivering high quality work with professionalism and discretion. 

Let’s connect and see how I can support your business remotely.

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