Dijeh Chinenye Gloria

I am a customer support and administrative professional with experience across banking, sales, and business operations. I handle customer inquiries, resolve issues, manage CRM records, and support sales teams through follow-up and accurate documentation. In previous roles, I promoted financial products, assisted customers with account services, and helped branches meet sales targets. I also managed emails, scheduling, reporting, and office support to keep operations organized and efficient. I communicate clearly, stay professional under pressure, and work well with both customers and team members. My focus is delivering excellent service, maintaining positive customer experiences, and contributing to company growth.

I specialize in CRM setup, inbox and calendar management, process optimization, and tools like Hub Spot, Trello, and Calendly.