Dynamic and results-oriented professional with a Bachelor's Degree in Business and Industrial Administration, graduating Cum Laude. Proven track record in Customer Success Management, Project Management, and Digital Account Management, with a knack for handling an extensive client portfolio. Exceptional problem-solving, critical thinking abilities, and a strong foundation in teamwork underscored by superb communication skills. Adept at fostering client relationships and enhancing customer experiences. Fluent in English and Spanish, with proficiency in HubSpot CRM, Salesforce, and Kustomer CRM, aiming to leverage skills and experience to drive customer success and project coordination to new heights.