Dickson Maxwel Otieno

I’m Dickson Maxwel Otieno, a professional Virtual Assistant with over 3 years of experience providing high-quality support in sales, customer communication, CRM management, administrative organization, and digital content creation.

My background includes working directly with company executives, entrepreneurs, and small business owners remotely managing their schedules, inboxes, customer relationships, and social media platforms. I’ve consistently helped teams improve operational efficiency and boost engagement with potential customers.

I specialize in outbound calling, lead follow-ups, and appointment setting bringing confidence and clarity to every interaction. My CRM skills include Go High Level, HubSpot, and Pipedrive, and I have a proven track record of maintaining accurate data while nurturing leads through the sales funnel. I am also proficient in designing basic social media graphics and marketing content using Canva for platforms such as Facebook, Instagram, and LinkedIn.

My strengths include being highly organized, tech-savvy, and an excellent communicator. I’m comfortable managing multiple tasks, adapting quickly to new software tools, and working independently in fast-paced environments. I’ve successfully used Google Workspace, Slack, Notion, and Trello to organize tasks and ensure timely execution.

In addition to real-world experience, I’ve completed Google-authorized Coursera courses in:

• https://coursera.org/verify/SHKCVD2RGAV5
• https://coursera.org/verify/B1DJAXQ63DMI
• https://coursera.org/verify/MYD5CVCNMUKT

These have strengthened my technical foundation, especially in support roles and systems thinking.

My goal is to become a trusted, long-term partner in your business, delivering results with consistency and integrity. I’m available for flexible remote work hours and committed to growing with teams that value proactive support and reliability.