Dianna B. Mijares
Virtual Assistant/ Bookkeeper-
SUMMARY
-
I am a registered nurse with previous Call center experience seeking a full-time
position online as virtual assistant/ bookkeeper, where I can apply my call center
knowledge and skills for continuous improvement.
CAREER
2019 - PRESENT
Damosa Land
Incorporated
2017 - 2019
Anflo Banana
Corporation
2017
FamilyEye
Care
2014 - 2017
Offsourcing
Incorporated
EDUCATION
COMPANY NURSE / SAFETY OFFICER 2
provides nursing care to sick or injures employees
Educates employees on the prevention of
sickness/diseases;
evaluates filed sick leave form & validates the nature &
duration of sickness prior to approval/disapproval
does dispense & inventory of medicines & medical
supplies; monthly reports DOLE
COMPANY NURSE
Conducts classes on three afternoons per week
Oversees student performances at local events
Conducts workshops at the city community center
CLINIC NURSE
Provides assistance to Eye Doctors before, during and
after eye examinations.
Provides excellent customer service to all patients
who are undergoing various eye procedures.
CUSTOMER SERVICE/ TECHNICAL REP.
Resolve customer complaints via phone, email, mail, or
social media.
Use telephones to reach out to customers and verify
account information.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Social Media moderation
JUNE 2019-
ATENEO DE DAVAO UNIVERSITY
PRESENT
Masters of Arts in Nursing
2019 - 2012
DAVAO ORIENTAL STATE COLLEGE OF
SCIENCE & TECHNOLOGY
Bachelor of Science in Nursing
PRC License-
Dianna B. Mijares
Virtual assistant/ Bookkeeper-
PROFESSIONAL
SKILLS,
CERTIFICATION
PERSONAL
SKILLS
-
Data management & documentation (CRM)
Xero Certified Advisor
Basic bookkeeping
email support/etiquette
Creative spirit
Reliable & professional
Organized
Time management
Team player
Fast learner
Motivated