My name is Dianna and I'm a part time virtual assistant/ bookkeeper. I have 5 solid yrs of call center experience as a customer service/ technical representative. I am in-charge of managing clients accounts, billing inquiries, shipping concerns & process. I also do social media moderation for a clothing brand in the US. I recently got certified for Xero advisor & I am looking to help my clients & make their lives more easier when it comes to managing their respective businesses.