Dianna B. Edu

 DIANNA B. EDU Block 5 Lot 22, Phase 6 Pakage 4 Barangay 178 Camarin Caloocan City - - ____________________________________________________________________________ OBJECTIVE College level attained in elementary and high school. A teen with a very big dreams and seeking for a challenging experience in a reputable organization to expand my learning, knowledge, and skills. ____________________________________________________________________________ EDUCATIONAL BACKGROUND College Our lady of Fatima University #1 Esperanza St., Hilltop Mansion Heights, Lagro, Quezon City - Senior High School Our Lady of Fatima University - #1 Esperanza St., Hilltop Mansion Heights, Lagro, Quezon City Grade 11-12 Junior High School Caloocan City Business High School - Urdujah Subdivision Caloocan City Grade 10 Saint Jude Academy High School - Pob #1 Pagudpud Ilocos Norte Grade 8-9 Holy Rosary College Foundation - Father Hofstee Street, 188 Concepcion, Caloocan, 1427, Metro Manila Grade 7 Elementary Tala Elementary School - Administration Site, Tala, Barangay 186, Caloocan City (North), 1427 Grade 6 Pagudpud Central Elementary School - Pob #1 Pagudpud Ilocos Norte Grade 5 Caloocan North Elementary School - Phase 6, Camarin, Barangay 174, Caloocan City North, 1422 Metro Manila Grade 3-4 St. Vincent de Ferrer College of Camarin, Inc. - Area D, SVFC Compound, San Vincente Ferrer St, Brgy 178 Camarin, Grade 1-2 Caloocan, 1400 Metro Manila ____________________________________________________________________________ _________ ACHIEVEMENTS Top 2 Grade 1 Top 2 Grade 2 Top 6 Grade 3 Top 4 Grade 4 Girl Scout of the year Grade 5 Top 8 Grade 5 Best in English Grade 6 Earned Excellence Award Newspaper Journalism 3rd place Grade 6 Earned Excellence Award in Essay writing (Filipino) 3rd place Grade 6 Top 10 Grade 6 Win Second Place Sewing Machine Contest (Grade 6) Best in theatre Drama Grade 7 Former Member of Dance Club at our school (Grade 7) Top 8 Grade 8 Best in Filipino Best in English Best in Araling Panlipunan Top 8 Grade 9 Earned Excellence Award for 2nd Place in Mr. and Ms. Intrams (2014) Earned Excellence Award for Queen and most popular at Saud Pageant (2015) Top13 Grade 10 SEMINARS ATTENDED/AFFILIATION 2015 Leadership and training seminar for Grade 3 to grade 9 Officers Girl scout ● Front row Red cross Customer Service training Collection Specialist training Scheduling analyst training ____________________________________________________________________________ WORK EXPIRIENCE: July 2022 – December 2022 Sykes Asia Inc. Collection Specialist/Customer Service Doing Outbound and Inbound calls at Sykes Asia Inc. December 2021-March 2022 Teletech Customer Service Representative Pure Inbound Calls March 2022 – Present Sales associate II PropleBPO inc. Doing Outbound, Inbound calls, and sending email updates to the client. ____________________________________________________________________________ SKILLS Flexibility Creativity Confidence Ability to multi-task Active Listening Microsoft Word and Excel ____________________________________________________________________________ PERSONAL INFORMATION Age: 21 years old Birthdate: February 24, 2001 Father’s name: Nelson S. Edu Occupation: Taxi Driver Mother’s name: Crizelda Bawan Edu Occupation: OFW ____________________________________________________________________________ CHARACTER REFERENCE Jommel Suarez Team Leader- Sykes Asia Inc. Jean Patrick Gallarin Colleagues- Concentrix Christian Azarcon Former Co-worker at PropleBPO inc- Philippine Navy Ma. Theresa Simon Colleagues- Sykes Asia Inc.