Dianna B. Edu

As a highly-skilled and outgoing with exceptional communication and organization skills. I am certain that it would be a great opportunity for me to further grow both personally and professionally. 

My name is Dianna B. Edu I am a holder of Senior High School degree in Business Management and College undergraduate of Bachelor of Science in nursing 2nd year completed without back subjects. At the university, I served as Class Representative for every section that I've been and this valuable experience taught me how to work in a team setting and allowed me to acquire to ability to perform well in deadline-driven environments. 

In addition, I've been working for the field of BPO industry for a year handling different accounts such as: Financial, Sales and Retail. I do inbound, outbound calls and sending directly update to a client. I also has an experience being appointment setter. I was mainly in charge of providing a high0standards customer service, ensuring that the customer's expectations were always fully met. Moreover, I developed and implemented new office procedures, managed the client data, and trained. I always ensure that I met all the goals in my performance card. 

I am offering my ability to use an required for the role at an expert level. Possessing the Customer Service Representative and Appointment Setter, I am confident that I am perfect candidate for the position.