Diane Rhias Quijote

Experienced working as Cust Rep, Tier1&2 Tech Rep, Sales/Billing/Retention. Engage in inbound/outbound calls handling live customers and assisting with their issues and providing resolution real time to achieve outstanding customer service. Attending on customers requests specifically in accounts/products related issues. Addressing to customers needs and transitioning conversation to recommendation resulting to sale. I am motivated, hardworking, always willing to learn new things and flexible to shifting schedules.