Diane Myka Mercado

I am a results-oriented Quality Management Engineer with over six years of experience in the manufacturing industry, specializing in quality systems implementation, internal auditing, process improvement, and compliance with international standards such as ISO 9001 and IATF 16949. My background includes leading cross-functional audit teams, supporting customer and certification audits, managing document control systems, and executing root cause analysis and corrective action planning using structured methods like the 8D problem-solving process.

Currently, I am expanding my expertise by pursuing a Graduate Certificate in Project Management at Durham College in Ontario, Canada. This academic path complements my industry experience by strengthening my skills in project planning, risk management, stakeholder communication, and performance reporting. I am proficient in tools such as Microsoft Project, PowerBI, Excel, and Visio, which I use to streamline workflows and drive data-informed decisions.

I’ve consistently been recognized for my ability to stay calm under pressure, meet demanding deadlines, and foster collaboration across departments. I approach every challenge with precision, discipline, and a continuous improvement mindset. My ultimate goal is to contribute to organizational success through efficient, high-quality operations.

In addition to my professional background in quality and project management, I also pursue freelance affiliate marketing as a personal passion. I manage social media campaigns to promote digital products and services, build audience engagement, and analyze campaign performance. This creative pursuit has enhanced my skills in digital communication, branding, and content strategy—skills that I find increasingly valuable in today's interconnected professional landscape.

I am currently seeking a full-time opportunity where I can apply both my technical and project management expertise while contributing to meaningful organizational goals. I am especially interested in roles related to quality assurance, project coordination, or operational improvement, where I can bring my combined experience in manufacturing systems, leadership, and digital fluency to the table.

Passionate about learning, detail-driven, and committed to delivering results, I am excited to take on new challenges and grow within a team that values innovation, collaboration, and accountability.