Diane Moore

Diane Moore 179 Palm Crescent Frazer's Content Spanish Town St. Catherine Telephone:- Email:- SKILLS AND PROFICIENCIES Strong Teamwork and Human relations. Excellent Skills relation skills. Excellent Communication Skills. Effective Time Management. Interpersonal Skills. Microsoft office. Conflict resolution. Relationship Building. Deadline-oriented Critical thinking skills Planning and organizing. Influencing and leading Google Suit. LANGUAGES Seven years experience in the Customer Service industry, highly motivated professional with a proven track record in both fields providing high-quality service. Possess a comprehensive understanding of all aspects of customer service and bodily fluid collection. A dedicated team player and effective leader in providing a great customer experience. WORK HISTORY Customer Service Representative Concentrix Jamaica | Aug 2018- Mar 2020 Provides direction for customers in making purchases. teaching them about the software that we offered. Customer Service Representative Advantage Communication |Aug 2016 - 2018 Provides direction for customers in making purchases. teaching them about the software that we offered. teach them about all new promotions. Phlebotomy Technologist University Hospital of the West Indies| 2013 - 2016 Collecting blood samples and other bodily fluids, teaching nurses to perform their sticks. Customer Service Representative Sutherland Global University of the West Indies tennis Court| 2014 - 2016 Provides direction for customers in making purchases. teaching them about the software that we offered. teach them about all new promotions. English (Native) Spanish (Basic) EDUCATIONAL BACKGROUND Associate Degree in Social Work Portmore Community College, September 2019-Present. Diploma In Phlebotomy Technician Health Education and Counselling Institute-. Csec Portmore Community College-.