Dianah Rose Achieng'

Dianah Rose Achieng Executive Virtual Assistant for Coaches Email:-LinkedIn: https://www.linkedin.com/in/dianahrose Portfolio: https://www.canva.com/design/DAGgO1hjfFw/-C_Q9ALeu_w1PVULs6pK6g/view Experience • 2023 – Present Executive Virtual Assistant for Coaches (Freelance) - Manage inboxes and calendars for busy coaches - Create onboarding systems using Google Forms and shared folders - Write SOPs to support delegation - Organize task boards in Trello and Notion - Design Canva documents (welcome kits, trackers) - Provide ongoing admin support and backend coordination • 2015 – 2020 Customer Service & Admin Assistant – Imperial Bank Ltd - Provided front-office and executive-level support - Handled daily scheduling and communication - Supported internal teams with admin documentation Tools & Platforms I Use Daily - Google Workspace (Gmail, Calendar, Docs, Sheets, Drive) - Calendly + Zoom - Trello / Notion - Slack / WhatsApp Business / Loom - Canva Key Skills - Calendar & Inbox Management - Client Onboarding - SOP Creation - Task & Project Coordination - Executive Admin Support - Communication & Client Care - Document Design - Time Zone Management - Confidentiality & Discretion - Proactive Problem Solving Impact Highlights - Helped clients reclaim 5–10+ hours weekly - Reduced missed calls and double bookings - Created systems that run without daily oversight - Supported multiple time zones with accurate coverage - Trusted with direct client interaction and brand-sensitive messaging