Diana Wanjiku

WELCOME Customer support, CRM management, Automation Services Hello, I’m Diana Wanjiku I provide top-notch virtual customer support, efficient administrative services, and data organization. I offer CRM management and automations to enhance customer relationships and streamline communication. Additionally, I bring event coordination skills to manage schedules, vendors, and logistics. This allows you to focus on what matters most: growing your business! Skills & Expertise CRM MANAGEMENT Organizing pipelines, maintaining clean data, and generating actionable reports. WORKFLOW AUTOMATION Streamlining processes with Zapier and CRM integrations to save time and cut errors. LEAD AND GENERATION SUPPORT Researching prospects, managing follow-ups, and ensuring smooth client interactions. VIRTUAL ASSISTANCE Handling calendars, emails, and data entry for seamless business operations. EVENT COORDINATION I assist with scheduling, vendor communication, and logistics to ensure events run seamlessly. Tools I use Project 1 Data entry Customer data entry in Google Sheets for accurate CRM tracking. Project 2 Lead generation Lead generation tracker; organizing prospects, outreach status, and industry insights.” Project 3 Salesforce lead management Organizing and tracking prospects by status, source, and company to maintain a clear and efficient sales pipeline. Project 4 HubSpot deals management Monitoring ongoing and completed opportunities by stage and value to support accurate forecasting and stronger sales performance. Project 5 Zapier workflow automation Integrating Google Forms, Google Sheets, and HubSpot CRM to automate data flow, reduce manual work, and keep pipelines updated in real time. What sets me apart Trusted Support That Keeps Your Operations Running Smoothly. I take care of the details so you can focus on what matters most. Streamlining Workflows with CRM & Automation. I simplify tasks using Salesforce, HubSpot, and Zapier to create efficient systems that save you time. A Trusted Business Partner. I’m adaptable, communicate openly, and prioritize your growth and customer success. Let’s work together I team up with businesses to simplify operations and strengthen customer relationships. Through smart support and automation, I help save time and prioritize what matters most. - diana-wanjiku987