Diana Wanjiku

Diana Wanjiku

$10/hr
Customer Relationship Manager | Virtual Assistant | Client Success Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
28 years old
Location:
Nairobi, Nairobi West, Kenya
Experience:
5 years
About

As a dedicated Customer Relationship Manager and Virtual Assistant, I excel in forging robust client relationships, optimizing CRM operations, and delivering an exceptional customer experience. My ability to effectively bridge communication between businesses and their customers empowers me to implement strategic approaches to retention, upselling, and customer satisfaction.

I bring extensive expertise in implementing and managing CRM tools, extracting actionable insights from customer data, and providing high-level administrative support that allows you to focus on growth-oriented initiatives. My proactive work ethic, meticulous attention to detail, and adaptability to new tools and processes ensure that I consistently exceed expectations.

If you seek a partner to elevate your client communications, streamline your CRM workflows, and make every customer feel valued, I am committed to delivering outstanding results that drive your success.

Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.