Diana Acebedo

Detail-oriented and hospitality-driven Virtual Assistant with a proven ability to provide exceptional guest support in the short-term rental and travel industry. Skilled in managing reservations, coordinating check-ins/check-outs, responding promptly to guest inquiries, and resolving issues with professionalism and care.

Experienced in using platforms such as Airbnb, Booking.com, and other booking systems to ensure seamless guest experiences from initial inquiry to post-stay follow-up. Adept at maintaining organized records, handling administrative tasks, and collaborating with property owners to maximize guest satisfaction and reviews.

Combining strong communication skills with a proactive approach, I take pride in creating smooth, memorable stays for guests while supporting hosts in growing their businesses.