Dharshini Sivakumar

Business Development and Operations Intern, 12/2022 - 12/2023 Property Meld - Rapid City**,** United States

Utilized proactive problem-solving skills to analyze and resolve operational issues promptly, ensuring minimal disruption to business processes.

Bridged business and development teams, translating requirements into technical specs and aiding in software development.

Executed customer-centric strategies by engaging clients, developing comprehensive product knowledge, and tailoring services to meet specific customer requirements, resulting in a significant 20% increase in customer conversion.

Leveraged business-to-business platforms to identify and analyze data, enrich customer information, and identify potential leads, contributing to a monthly revenue increase of USD 50,000.

Tracked operational data and prepared reports, providing upper management with valuable insights and recommendations to drive strategic decision-making.

Volunteer, 01/2022 - 11/2022

Alzheimer's Society - Bristol**,** United Kingdom

Support: Provide companionship and emotional support, understanding individual needs, similar to stakeholder engagement. Activity Planning: Organize therapeutic activities, adapting them for optimal engagement, akin to process optimization. Focused volunteering efforts to achieve desired results on community projects. Documentation: Maintain precise records of interactions and activities, demonstrating attention to detail.

Empathy and Compassion: towards patients and their families, fostering a supportive environment, similar to understanding stakeholder perspectives.

Computer Programming Instructor, 09/2020 - 10/2021

Whitehat Jr Pvt Ltd - Mumbai**,** India

Instruction and Assessment: Deliver engaging programming instruction, assess student progress, and provide constructive feedback, akin to analyzing data and providing insights.

Stakeholder Engagement: Collaborate with students and stakeholders to understand their needs, ensuring course content meets business requirements and educational goals.

Continuous Improvement: Stay updated on programming trends, refine course materials, and adapt instructional strategies to enhance student learning outcomes, demonstrating a commitment to improvement.

Head of Business Support, 01/2019 - 03/2020

The Stepping Stone Fun-school - Coimbatore**,** India

Process Optimization: Streamline operational workflows and procedures.

Data Analysis: Analyze student and program data for insights. Stakeholder Collaboration: Engage with administrators, teachers, and parents for feedback.

Technology Integration: Evaluate and implement educational tech solutions.

Regulatory Compliance: Ensure adherence to regulatory standards and guidelines relevant to early childhood education