My career objective is to achieve excellence in the field of Market Research/Planning Operation's/Customer support through my skills and offer steady grown and opportunities to the organization. I have a professional experience of 9 years in the field of Telecommunication and broadband. I have worked in prestigious companies like British Gas Broadband India pvt. Ltd and Bharti Telenet Ltd. British Gas Broadband India pvtLtd. Posted at Gurgaon is a fully owned subsidiary of BG Group, a UK based oil and Gas exploration and distribution company, active in 4 continents and about 20 countries.
I have:
worked as Head of Retention Depart.(Leading a team of 15 Retention Executives)
Handle Active and Suspended customer base on daily basis.
Increase active customer base.
Worked as Area Incharge (Operations) for Gurgaon cluster.
I have expertised in Typing and Stenography .
I have complete knowledge of Windows and Microsoft Office(Ms excel, Ms Word, Ms Power Point).
I am fluent in English and Hindi.
I march ahead with positive attitude. I am growth focused , have strong analytical skills, and have High proficiency for working in team.
I love to interact with people of various strata and exchange views and ideas.