I am a seasoned IT professional with over 7 years of experience delivering remote technical support for Managed Service Providers (MSPs). I specialize in help desk operations, backup solutions, and exceptional customer service, ensuring businesses stay operational and their data remains secure. My combination of extensive remote work experience, MSP background, and strong technical skills makes me well-suited for remote IT support role. I understand the fast-paced nature of help desk environments and excel at providing clear, efficient technical support to end users. I also have a work setup already conducive for remote work.