Desire Chukwuemeka

I am a professional customer service and sales Representative with more than five (5) years of professional experience. I can help you handle your customer's calls and messages in a timely manner via phone, email, or chat. I also identify your customer's needs and effectively communicate how your products and services can satisfy those needs. Furthermore, I'm adept at monitoring customers' feedback on social channels and reaching out to provide support.

I'm an excellent communicator who takes time to build rapport and establish credibility, I am confident that I can deliver outstanding customer support that your customers will cherish. I am also patient and understanding, with keen attention to the minutest of detail and with multitasking abilities.

The main goal of any business is to sell its products and make a profit. A telemarketer and sales representative is someone who helps a business turn leads and prospects into loyal and happy customers; that's where I come in.

Once your products solve a problem for your target customers, selling becomes easy. I'll work with you on getting the key benefits of your product and then we can begin to get those sales in through a proven and very simple sales process.

I'm experienced at B2B and B2C sales and also totally committed to driving customers and revenue growth through effective communication, prospecting, and networking skills. adept at converting leads to customers, keeping accounts serviced, and maintaining competitive sales numbers through making recommendations that meet the customer's needs.

I have worked with the industry's best practices and experienced help desk support tools (Zendesk, Freshdesk, Intercom, Slack, HubSpot).

I'm efficient and dependable

A real sense of empathy and adaptability

Taking responsibility

Excellent attention to details

Excellent communication skills both written and oral

Excellent typing, numerical, and data entry skills.