I am a dynamic Assistant Manager of Operations with over 10 years of professional experience, specializing in Accounts Payable. My career has been marked by a commitment to excellence and a passion for optimizing operational processes. With 8 years dedicated to accounts payable, I have honed my skills in managing high-volume transactions, ensuring accuracy, and maintaining compliance with financial policies.
Throughout my career, I have successfully led a diverse team of over 30 members, cultivating a collaborative environment that has resulted in a 15% boost in team performance. My leadership style emphasizes empowerment and motivation, which has allowed my team to exceed key performance indicators (KPIs) related to accounts payable processing by 10%. I take pride in my ability to mentor and develop talent, conducting comprehensive training programs that facilitate smooth onboarding and integration for new joiners.
One of my notable achievements includes leading the transition of WNS operations from Corporate Travel Management in Brisbane. This project not only showcased my strong project management skills but also demonstrated my ability to adapt to new challenges and drive successful outcomes. I authored and standardized accounts payable process documentation, which resulted in a remarkable 40% decrease in team errors and improved on boarding efficiency.
In my role, I manage accounts payable operations totalling approximately AUD 150 million per month across Australia and New Zealand, ensuring 99% on-time vendor payments. My expertise in monetary and volumetric reporting allows me to develop KRAs and KPIs that enhance team performance and drive operational success. I am also proficient in incentive management, which has proven effective in motivating my team and enhancing overall productivity.