Dennis Chinasa Sonia

Dennis Chinasa Sonia

$15/hr
Customer Support Specialist ,Fast Respond ,CRM,& Problem Resolution Expert
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Location:
Agbor, Delta, Nigeria
Experience:
5 years
About

Hi are you looking for a customer service.

I have over 5 years of experience in customer service, with a strong focus on handling customer needs and ensuring satisfaction. Since 2021, I have been working with an online store, where I manage customer support.

I respond to customer inquiries through chat and email, assist with orders, resolve complaints, and make sure customers have a smooth shopping experience. I also help with order tracking, and handling returns, and keeping customer records organized.

Over the years, I have developed strong communication skills, patience, and the ability to handle different types of customers professionally. I am comfortable using online tools and CRM systems to manage.

I am reliable, and always focused on providing good service. I am looking for an opportunity where I can continue to grow and contribute my experience.

I work full-time and ready to help your business run smoothly.

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