Denisha Windvogel

CV of Denisha H. Windvogel Name: Denisha Windvogel Date of birth:9 April 1991 Gender:Female Marital status: Unmarried Address: Winchester Hills, Johannesburg Mobile:- E-Mail:- Home Language:English and Afrikaans Availability: 1 calendar month/30 days Talent Acquisition Specialist having 6+ years’ experience doing Sourcing, Head-Hunting and Pipelining of candidates based in US, UK and European countries. Supported Advisory, Audit, Tax and Support Services recruiting teams with recruiting needs across all functions and levels. Works on Permanent and Contract positions. Ability to Market and Brand effectively. Strong Communicator. Tech Savvy. Analytical. Process Improvement Specialist. Comfortable interacting with Staff, Consultants, Management, Directors and C-Suite individuals. Team Leader and Team Contributor. Company: Job title: Period: KPMG RPO Team Lead and RPO Researcher September 2015 – Present KPMG Experienced Hire Recruiter April 2013 – September 2015 Initiate International Recruitment Administrator, Researcher/Internal Recruiter and Office Administrator July 2012 – March 2013 CR Solutions Receptionist, Administrator and Researcher February 2011 – March 2012 ABSA Customer Services Consultant December 2009 – November 2010 Erma’s BnB Front Desk Service and Administrator Part-time job during school holidays With the experience and international exposure I’ve gained I’d like to explore job opportunities where I could utilize my existing skills and enhance/develop more skills Strong Communication Personable Team orientated Ability to Work Under Pressure Process Improvement Analytical Organized Problem Solving Decision Making Time Management Self-motivation Conflict Resolution Leadership Adaptability Change Management Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) ATS: Avature, Virtual Edge, Bull Horn, Work Market Job Portals: LinkedIn, LinkedIn Recruiter, Indeed, Monster, PNET, and US-based systems Smart Screen Oracle and KlickView Google, Google Chrome, Firefox and Internet Explorer 1) KPMG (September 2015 – Present) RPO Team Lead and RPO Researcher (Contract and Diversity/Transformation) RPO Researcher (Contract, Diversity/Transformation, Advisory and Audit) Resources: LinkedIn, LinkedIn Recruiter, Indeed, Avature ATS, VE, Job Boards, KGS and JobPoint Teams Set up searches and alerts in LinkedIn and Job Boards Create projects for KGS and JobPoint Teams to focus on Conduct outreach via phone, email and job board messaging Pipelining for current and future needs Calendar management Conducting phone screens and phone interviews Marketing and branding of the firm and positions in the firm Candidate care management, i.e. following up with candidates and recruiters regarding feedback Participating in weekly/monthly conference calls regarding recruiting priorities, recruitment strategies, interviews, and any other information/insights Attending weekly team calls Compiling weekly reports for Recruiters, PML, Managers and Associate Directors Working closely with the resource management team regarding current and future contracting needs for pipelining purposes Managing the Work Market system (talent management system) and connecting with candidates regarding the profiles Data mining of diversity candidates Proactively presenting candidates to Recruiters and/or Directors for current or future positions Participating in briefing calls to determine diversity priority recruiting needs Actively suggesting process improvement methodologies RPO Team Lead Ensuring RPO Resources adhere to processes per SLA Allocate and monitor workflow Managing turnaround time on requests from Recruiters Reporting on requests from Recruiters on behalf of RPO Resources Implementing process improvement/best practice changes Participating in briefing calls and communicating information to Resources Sourcing, Interviewing, On-boarding and Training new RPO Resources Compiling weekly and monthly reports 2) KPMG (April 2013 – September 2015) Experienced Hire Recruiter Serviced the USA Recruiting and Research Team with all recruiting needs Conducted phone interviews on candidates for current and future positions Cold called/Head-hunted candidates Maintained relationships with candidates Interacted with Recruiting Managers and Directors regarding workflow capacity and process improvement Participated in weekly meetings regarding recruiting processes and needs 3) Initiate International (July 2012 – March 2013) Recruitment Administrator, Researcher/Internal Recruiter and Office Administrator Recruitment Administrator, Researcher/Internal Recruiter Formatted CV’s Scanned completed Kroll forms and candidate supporting documents (qualifications, ID/Passport, reference checks) Conducted reference checks Managed Smart Screen system (credit checks, criminal checks, qualification checks) Formatted job advertisements on job boards such as PNET, LinkedIn, LinkedIn Recruiter and in-house system Conducted phone interviews on candidates for current and future positions Talent mapping, i.e. conducting research on international locations and recruiting agencies to determine market needs Proactively sourcing profiles on LinkedIn and PNET for current and future needs Building ATS from scratch, i.e. sourcing candidates on job boards, cold calling and then adding to the ATS for current and/or future needs Assisted with tender preparation for recruiting purposes Assisted with immigration documentation preparation Office Administrator Managed front office and reception area Created office manuals for training and operation purposes Trained and set-up work stations of new employees Managed office supplies and inventory Served as PA to Group Director and Managing Director Set-up office signage Requested quotes from vendors per Director(s) request General housekeeping and ad-hoc office duties 4) CR Solutions (February 2011 – March 2011) Receptionist, Administrator and Researcher Managed switchboard lines/extensions, served as gatekeeper and took messages on behalf of Recruiters and Managing Directors Updated and redrafted existing recruitment policies Maintained existing administrative processes including filing systems Managed in-house recruiting database Pre-selected candidates for phone screens Arranged interviews, i.e. phone interviews and face to face interviews which included conference room and/or recruiting room booking Set up boardroom/conference rooms for clients and vendors Set up candidate assessments Managed candidate feedback forms and outcome of phone screen/face to face interviews Prepared interview files, i.e. received and screened resumes, conducted phone screens and scheduled face to face interviews Managed, filed and handled IRP5 requests and/or enquiries Managed Smart Screen system and conducted fingerprint analysis, reference checks, criminal and credit checks Managed and distributed payslips to contractors Maintained invoices (input information on template, printed out invoices and posted to clients) 5) ABSA (December 2009 – November 2010) Customer Services Consultant Opened and maintained customer accounts by recording account information using FICA documentation Resolved product or service problems Maintained financial accounts by processing customer adjustments per FICA guidelines Recommended potential products or services to customers Managed large amounts of incoming and outgoing calls regarding customer accounts and credit card collection Generated sales leads Identified and assessed customers’ needs to achieve satisfaction Built sustainable relationships with customers, team and line management Provided accurate, valid and complete information to customers by using the right methods and tools per FICA guideline and banking regulations Participated in daily team meetings Handled complaints and provided appropriate solutions and alternatives Managed and maintained customer interactions, process customer accounts and file documents in accordance with FICA Assisted with cancellation and/or upgrades of accounts Advised on company information Education and Certifications UNISA – Diploma, Human Resource Management (studying towards) Milpark Business School – Personal Financial Advisory in Banking (2010) Greenpoint Senior Secondary School – Matric (Grade 12) (2008) Short Courses/Training KAMLS, FICA, FAIS (131 credits) AML, BDP, Code of Banking Principles Smart Screen – Finger print analysis Computer Course – MS Word, MS Excel, MS PowerPoint