Denisa Cosmina Farkas

I have over 3 years of experience in administrative work, e-commerce management, customer support, social media, and influencer marketing.

I combine digital marketing, administrative operations, and client-focused support to help teams run efficiently and achieve measurable results.

I began my career as a self-employed professional in 2021, working on projects with international small businesses—including consumer brands and coaches—to grow their online presence when they lacked the time or skills to do so.

I excel at delivering high-quality service and have proven ability to:

• Optimize office processes and maintain accurate documentation.

• Manage Shopify stores, product listings, inventory, and bundled offerings to improve sales and operational efficiency.

• Plan, schedule, and create engaging social media content across multiple platforms.

• Coordinate influencer campaigns, review and approve content, and maintain strong partner relationships.

• Provide responsive customer support via Zendesk, email, and calls, ensuring smooth purchasing experiences and high client satisfaction.

Experienced with tools including Zendesk, SmartBill, SAGA C, Hootsuite, Canva, Microsoft Office, Slack, HubSpot, Notion, and Shopify.