DENIS LANDO
SaaS Business Development Specialist | AI-Enhanced Sales & Customer Support | Enterprise & Government Solutions
Phone: - | Email:-Location: Nairobi, Kenya | Open to Remote/Relocation
PROFESSIONAL SUMMARY
Goal-oriented Sales Specialist with over 10 years of B2B sales experience in SaaS and technology-driven environments. Adept at identifying new business opportunities, nurturing client relationships, and closing complex deals across global markets. Proven success in managing the full sales cycle, from prospecting to deal closure, using AI-powered CRM and communication tools. Strong consultative selling, negotiation, and presentation skills with a consistent track record of exceeding sales targets. Seeking a remote opportunity to drive revenue growth and contribute to global sales success.
KEY SKILLS
- New Business Development & Opportunity Qualification
- B2B SaaS Sales & Solution Selling
- Full Sales Cycle Ownership: Prospect to Close
- Strategic Account Management & Expansion
- Negotiation, Closing & Objection Handling
- CRM Tools: Salesforce, HubSpot, Zoho CRM
- Proposal Writing & Virtual Presentations
- AI-Enabled Lead Nurturing & Sales Automation
- Client Engagement & Relationship Building
- Cross-Functional Collaboration (Marketing, Product, CS)
- Remote Team Communication: Slack, Zoom, Teams
- Industry Research & Competitive Analysis
PROFESSIONAL EXPERIENCE
Senior Account Manager — Acronis
Jan 2017 – Present | Remote / Nairobi, Kenya
- Identified and closed new business opportunities across public and private sectors in multiple global territories.
- Led end-to-end sales cycles including prospecting, product demos, proposal development, negotiations, and contract closure.
- Consistently exceeded sales targets through strategic account planning and proactive engagement with decision-makers.
- Delivered tailored SaaS solutions by understanding client business objectives and aligning technical capabilities.
- Maintained a robust sales pipeline and activity tracking through Salesforce and HubSpot.
- Partnered with marketing and customer success teams to ensure seamless onboarding and ongoing client satisfaction.
Corporate Sales Account Manager — iWAY Africa
Feb 2012 – Jan 2017 | Nairobi, Kenya
- Generated new B2B leads and converted them into long-term customers in enterprise and government verticals.
- Conducted client consultations, developed proposals, and negotiated service agreements.
- Maintained strong client relationships and regularly exceeded quarterly revenue quotas.
- Documented sales activities and progress in Zoho CRM to ensure data accuracy and forecasting reliability.
- Worked cross-functionally with technical teams to deliver customized solutions.
Business Advisor — Profin Group
Jan 2010 – Jan 2012 | Nairobi, Kenya
- Advised international clients on strategic business expansion and regulatory navigation.
- Managed multi-region client portfolios with a focus on building trust and delivering measurable outcomes.
Operations Team Leader — Multichoice Kenya
Jan 2008 – Jan 2010 | Nairobi, Kenya
- Oversaw enterprise-level customer operations and client service delivery.
- Implemented issue-tracking systems to streamline service workflows and reduce resolution time.
EDUCATION
Bachelor of Commerce (Marketing)
Diploma in Marketing, Sales Management, and Business Administration — ICM-UK
CERTIFICATIONS
- Partner Relationship Management Fundamentals
- SaaS Product Management Fundamentals
- AI for Sales Professionals – LinkedIn Learning (2024)
TECHNICAL PROFICIENCIES
- CRM Systems: Salesforce, HubSpot, Zoho CRM
- Sales & Communication Tools: Slack, Zoom, Microsoft Teams, Notion
- Customer Support Platforms: Zendesk, Freshdesk
- AI Tools: ChatGPT, Claude, Notion AI, Jasper
ACHIEVEMENTS
- Secured $2M+ in B2B contracts through strategic solution selling and relationship building.
- Maintained 95%+ customer satisfaction through high-touch account management.
- Improved proposal efficiency by 30% through AI-enhanced content generation.
- Surpassed annual sales targets for 5 consecutive years through data-driven pipeline management and consultative selling.
Let’s Connect:-| Open to remote sales and business development roles.
