I’m Denis Espiritu, an experienced E-Commerce Assistant with over three years of remote experience managing product listings, customer support, and backend operations for online retail. At UMA Home Décor, I handled listings across Shopify, Amazon, Wayfair, TikTok Shop, and The Home Depot—ensuring product content was accurate, optimized, and up to marketplace standards.
I’ve used tools like Salsify for content syndication and Excel for bulk uploads and product data cleanup. I also managed customer service tasks via Asana and Microsoft Dynamic 365, handling returns, refunds, and inquiries with a focus on brand consistency and customer satisfaction.
My background in Information Technology supports my ability to work with CMS and CRM tools, troubleshoot data issues, and improve listing efficiency. I’m tech-savvy, process-oriented, and comfortable working independently in remote environments.
Whether it’s launching new SKUs, updating catalogs, or assisting with customer issues, I bring reliability, attention to detail, and a mindset focused on quality and results. I’m now looking for new opportunities where I can contribute to growing e-commerce businesses through solid back-end support and digital operations.